Check the COE upgrade logs

Oct 13, 2025 by sorusgentrification.com 133 views

After the Latest COE Upgrade, We Are Unable to Use Manage Permissions App

The latest upgrade to the Center of Excellence (COE) has brought about several changes and improvements to the system. However, some users have reported an issue where they are unable to use the Manage Permissions app after the upgrade. This article aims to provide a detailed explanation of the issue, its expected behavior, and the steps to reproduce it.

After conducting a thorough search, it has been confirmed that this is a new bug and not a duplicate of any existing issue in our backlog.

The issue arises when attempting to open the Manage Apps page after the COE upgrade. The error message displayed is as follows:

The error message indicates that there is an issue with the Manage Apps page, preventing it from opening as expected.

The expected behavior is that the Manage Apps page should open without any errors, allowing users to manage permissions and access the necessary features.

The issue is being experienced with the Core solution, which is the latest version available.

The solution version being used is 4.48.2.

The issue is specifically with the Manage Apps app.

No method is being used to get inventory and telemetry.

To reproduce the issue, follow these steps:

Open the Manage Apps page.
Attempt to access the Manage Permissions feature.
The error message will be displayed, indicating that the Manage Apps page is not opening as expected.

No additional information is available at this time.

Based on the available information, the possible causes of the issue are:

Incompatible COE upgrade: The latest COE upgrade may have introduced changes that are not compatible with the Manage Apps app.
Core solution issue: The Core solution may be experiencing issues that are preventing the Manage Apps page from opening.
Manage Apps app issue: The Manage Apps app may be experiencing issues that are preventing it from opening.

To troubleshoot the issue, follow these steps:

Check the COE upgrade logs: Review the COE upgrade logs to see if there are any errors or warnings related to the Manage Apps app.
Verify the Core solution version: Ensure that the Core solution version is up-to-date and compatible with the latest COE upgrade.
Check the Manage Apps app configuration: Verify that the Manage Apps app is properly configured and that there are no issues with the app's settings.

The issue with the Manage Permissions app after the COE upgrade is a new bug that requires immediate attention. By following the troubleshooting steps outlined above, users can attempt to resolve the issue and get back to using the Manage Permissions app. If the issue persists, it is recommended to contact the support team for further assistance.

Based on the available information, the following recommendations are made:

Update the COE upgrade logs: Update the COE upgrade logs to include any errors or warnings related to the Manage Apps app.
Verify the Core solution version: Verify that the Core solution version is up-to-date and compatible with the latest COE upgrade.
Check the Manage Apps app configuration: Verify that the Manage Apps app is properly configured and that there are no issues with the app's settings.

To prevent similar issues in the future, it is recommended to:

Implement automated testing: Implement automated testing to detect any issues with the Manage Apps app after the COE upgrade.
Provide clear documentation: Provide clear documentation on the COE upgrade process and any changes that may affect the Manage Apps app.
Conduct regular maintenance: Conduct regular maintenance on the COE upgrade to ensure that it is running smoothly and without any issues.
Q&A: After the Latest COE Upgrade, We Are Unable to Use Manage Permissions App

The latest upgrade to the Center of Excellence (COE) has brought about several changes and improvements to the system. However, some users have reported an issue where they are unable to use the Manage Permissions app after the upgrade. This Q&A article aims to provide answers to frequently asked questions related to the issue.

A: The issue arises when attempting to open the Manage Apps page after the COE upgrade. The error message displayed is as follows:

A: The expected behavior is that the Manage Apps page should open without any errors, allowing users to manage permissions and access the necessary features.

A: Based on the available information, the possible causes of the issue are:

Incompatible COE upgrade: The latest COE upgrade may have introduced changes that are not compatible with the Manage Apps app.
Core solution issue: The Core solution may be experiencing issues that are preventing the Manage Apps page from opening.
Manage Apps app issue: The Manage Apps app may be experiencing issues that are preventing it from opening.

A: To troubleshoot the issue, follow these steps:

Check the COE upgrade logs: Review the COE upgrade logs to see if there are any errors or warnings related to the Manage Apps app.
Verify the Core solution version: Ensure that the Core solution version is up-to-date and compatible with the latest COE upgrade.
Check the Manage Apps app configuration: Verify that the Manage Apps app is properly configured and that there are no issues with the app's settings.

A: Based on the available information, the following recommendations are made:

Update the COE upgrade logs: Update the COE upgrade logs to include any errors or warnings related to the Manage Apps app.
Verify the Core solution version: Verify that the Core solution version is up-to-date and compatible with the latest COE upgrade.
Check the Manage Apps app configuration: Verify that the Manage Apps app is properly configured and that there are no issues with the app's settings.

A: If the issue persists after troubleshooting, it is recommended to contact the support team for further assistance.

A: Yes, there are known workarounds for the issue. However, these workarounds may not be suitable for all users and may require additional configuration.

A: The issue is being investigated and a fix will be included in the next COE upgrade.

A: Yes, you can get more information about the issue by contacting the support team or by reviewing the COE upgrade logs.