Click accept button in mail

Oct 13, 2025 by sorusgentrification.com 140 views

Introduction

In this article, we will be discussing an issue with presence status updates in Nextcloud, where the status display is not accurate. The problem arises when a user accepts an invitation to a meeting, but the status in the calendar view remains "Wait for answer" instead of updating to "Invitation accepted". This issue is not only frustrating but also makes it difficult for users to track the status of their meetings.

Steps to Reproduce

To reproduce this issue, follow these steps:

Create an appointment: Create a new appointment in your Nextcloud calendar.
Add attendee to meeting: Add an attendee to the meeting by sending them an invitation.
Click accept button in mail: The attendee receives the invitation and clicks the "Accept" button in their email client.

Expected Behavior

The expected behavior is that the creator of the appointment receives a confirmation message "accepted" and the presence status in the calendar view of the appointment updates to "Invitation accepted" (DE: "Einladung angenommen").

Actual Behavior

However, the actual behavior is that the creator of the appointment receives a confirmation message "accepted", but the presence status in the calendar view of the appointment remains "Wait for answer" (DE: "Warte auf Antwort"). In some cases, the status may even show "Invitation declined" (DE: "Einladung abgelehnt") for an already accepted appointment.

System Configuration

The following system configuration is relevant to this issue:

Calendar app version: 5.1.3
CalDAV-clients used: No response
Browser: Firefox 136.0
Client operating system: Linux Mint 22.1
Server operating system: FreeBSD 13.4
Web server: Apache
Database engine version: MariaDB
PHP engine version: 8.3
Nextcloud version: 30.0.6
Updated from an older installed version or fresh install: Updated from an older version

Troubleshooting

To troubleshoot this issue, we have checked the following logs:

Web server error log: No error/warning shows up and no suspicious log entries
Log file: No relevant log entries
Browser log: No relevant log entries

Conclusion

The presence status updates in Nextcloud are not working correctly, and the status display is not accurate. This issue is not only frustrating but also makes it difficult for users to track the status of their meetings. We have checked the system configuration and logs, but no error/warning shows up and no suspicious log entries. Further investigation is required to resolve this issue.

Recommendations

Based on the information available, we recommend the following:

Update Nextcloud to the latest version: Update Nextcloud to the latest version to see if the issue is resolved.
Check for conflicts with other apps: Check if there are any conflicts with other apps that may be causing this issue.
Enable debug mode: Enable debug mode to see if any errors or warnings are logged.
Check the CalDAV-clients used: Check the CalDAV-clients used to see if there are any issues with the client.

Additional Info

PHP engine version: 8.3
No error/warning shows up and no suspicious log entries

Introduction

In our previous article, we discussed an issue with presence status updates in Nextcloud, where the status display is not accurate. In this article, we will provide a Q&A section to help users understand the issue and its possible causes.

Q: What is the expected behavior of presence status updates in Nextcloud?

A: The expected behavior is that when a user accepts an invitation to a meeting, the creator of the appointment receives a confirmation message "accepted" and the presence status in the calendar view of the appointment updates to "Invitation accepted" (DE: "Einladung angenommen").

Q: What is the actual behavior of presence status updates in Nextcloud?

A: The actual behavior is that the creator of the appointment receives a confirmation message "accepted", but the presence status in the calendar view of the appointment remains "Wait for answer" (DE: "Warte auf Antwort"). In some cases, the status may even show "Invitation declined" (DE: "Einladung abgelehnt") for an already accepted appointment.

Q: What are the possible causes of this issue?

A: The possible causes of this issue are:

Conflicts with other apps: Conflicts with other apps that may be causing this issue.
CalDAV-clients used: Issues with the CalDAV-clients used.
System configuration: Issues with the system configuration, such as outdated software or incorrect settings.
Database engine version: Issues with the database engine version.

Q: How can I troubleshoot this issue?

A: To troubleshoot this issue, you can:

Check the system configuration: Check the system configuration, including the software versions and settings.
Check the logs: Check the logs, including the web server error log, log file, and browser log.
Enable debug mode: Enable debug mode to see if any errors or warnings are logged.
Update Nextcloud to the latest version: Update Nextcloud to the latest version to see if the issue is resolved.

Q: What are the recommended solutions to this issue?

A: The recommended solutions to this issue are:

Update Nextcloud to the latest version: Update Nextcloud to the latest version to see if the issue is resolved.
Check for conflicts with other apps: Check if there are any conflicts with other apps that may be causing this issue.
Enable debug mode: Enable debug mode to see if any errors or warnings are logged.
Check the CalDAV-clients used: Check the CalDAV-clients used to see if there are any issues with the client.

Q: Can I prevent this issue from occurring in the future?

A: Yes, you can prevent this issue from occurring in the future by:

Regularly updating Nextcloud to the latest version: Regularly updating Nextcloud to the latest version to ensure that you have the latest features and security patches.
Checking for conflicts with other apps: Checking if there are any conflicts with other apps that may be causing this issue.
Enabling debug mode: Enabling debug mode to see if any errors or warnings are logged.
Checking the CalDAV-clients used: Checking the CalDAV-clients used to see if there are any issues with the client.

By following these recommendations, you can help prevent this issue from occurring in the future and ensure that your presence status updates are accurate and reliable.